Powerconnex is a supplier of premium customer contact technology throughout the world. The company is celebrating its 15th year in 2014, and has origins dating back to 1988. We develop and implement highly innovative, business critical IP call centre and phone systems; that are specifically designed to improve the performance and quality of customer facing operations.
Award Winning Products
- Asia-Pacific ICT Awards: Winner: Excellence in ICT Skills & Training
- SMART ICT Innovation and Quality award
- Asia-Pacific IT&T Awards for Excellence Finalist
- Asia-Pacific ICT Awards: Merit Award: Best of Communications Applications
Innovation & Quality
Powerconnex is a best practice organisation; committed to continuous improvement and investment in R&D. We are Microsoft accredited and have considerable expertise in IP based software and telephony.
- System architecture: robust, reliable & highly flexible.
- Integration: Our products and services integrate with any modern CRM, database & computer network.
- Scaleable: Services are specifically designed to cater for both short and long-term business requirements.
- Software Upgrades: upgrades are all part of the continuous improvement programme.
We value our clients
Powerconnex has gained a reputation as a valued technology partner with our clients. Testament to our success, is our impressive client list which ranges from Corporates with hundreds of seats, to SMEs with only a handful.
Powerconnex takes particular care and attention in introducing our products and services to our client’s operations. We incorporate quality fulfilment processes including; project management and system activation. We also provide comprehensive service support with an IT Service Desk, Monthly Reports, Online Training and regular catch-ups.